Welcome to Mandurah Physiotherapy

Mandurah Physiotherapy has been in operation in Pinjarra Road since 1990. Our physiotherapists are registered health professionals and university trained. They work to restore proper function and prevent injury. Physiotherapists treat a range of conditions including muscle, joint and sports injuries.  They also treat incontinence, and and rehabilitation after surgery.  As a private client, you do not need a referral to see a physiotherapist. Physiotherapists are qualified to issue sick certificates. Mandurah Physiotherapists work alongside remedial massage therapists, hand therapists and exercise specialists to rehabilitate our clients to maximum health and maintenance of their health. We offer a variety of services to the Mandurah community including individual consultations, clinical pilates, hydrotherapy, remedial massage, physiotherapy, rehabilitation gym classes and independent use of our onsite hydrotherapy pool and rehabilitation gym. Our on-site gym and Swimex hydrotherapy pool is specifically set up for physical rehabilitation from illness or injury. Mandurah Physiotherapy also has a visiting Sleep Specialist, Dr Scott Phung who visits the clinic regularly to treat the Mandurah Community.  

Our Mission

“To be the foremost health provider for lifelong physiotherapy, musculoskeletal and rehabilitation Services.”

Our Mission is to continually exceed our client’s expectations by providing top-quality holistic physiotherapy treatment and exercise rehabilitation to meet the needs of our community.  Our staff have intentionally and purposefully chosen a workplace culture based on our core values: Compassion & caring, Integrity & honesty, Excellence & professionalism.

Mandurah Physiotherapy prides itself on quality service to the community. As a local family business with priority to our clients, Mandurah Physiotherapy conforms to all Australian Health standards. We are a member of the Australian Physiotherapy Association. Our aim is high quality Physiotherapy services for the Mandurah and surrounding areas. We offer pension and health care discounts. No referral is needed for private patients. We bulk bill for insurance cases whenever possible.

Opening Hours

Monday, Wednesday, Friday 7am – 6pm
Tuesdays & Thursdays 7 am – 7pm
Saturday: 8 am – 2 pm

Please ring for an appointment.  Premium treatment times are early mornings, late afternoons/evenings and Saturday mornings.  Please book early if you need to come in during these times.

Fees

We have a range of physiotherapy consulting fees depending on the experience and education of our physiotherapists.  These are based on the Australian Physiotherapy Guidelines. Please contact our reception staff for full details on fees for specific Physiotherapists.

There will be an initial consultation fee on your first visit which is approximately 40-60 minutes and consists of Assessment, diagnosis, treatment, treatment plan, re-assessment and exercise prescription.  This is a much longer assessment as there are tests we must do for accurate diagnosis. Standard consultation (following treatments) take 20-30 minutes.

We expect payment for private consultations on the day of treatment.  Workers Compensation, 3rd Party Motor vehicle accidents and Veterans Affairs clients are bulkbilled.

Pension and student discounts are offered.  To gain your discount, appointments need to be booked between 10am and 3pm weekdays.

We currently run regular gym, swim and pilates classes. You need to be assessed by a physiotherapist before entering any of these supervised sessions.  Casual rates are available, but much more popular are our 10 class price package which give discount on your rehabilitation.  Upfront payment of 10 classes to be used within a 3 month period.  Contact Reception for further details on specific class costs and times.

We have Remedial massage therapist on site. Please ring for further information and bookings.

HI-CAPS:  If you have private Health cover you may be able to claim back directly using our Hi-caps terminal with your Health card.  Various health funds have rules and regulations so you may need to check with your specific funds for details on eligibility and rebates.

Our Guarantee

Mandurah Physiotherapy prides itself on quality service to the local community.  Our Physiotherapists and staff are trained to a very high standard and our Guarantee reflects this:

If you do not understand the cause of your problem after the initial consultation then we will insist on refunding your money in full. No questions asked

You have nothing to lose.  If you are requiring physiotherapy, massage or exercise rehabilitation contact us for your earliest appointment.

Office Policy

Mandurah Physiotherapy provides a state of the art Clinic which delivering exceptional friendly, prompt and professional service providing you with the best in physiotherapy care. Our experienced physiotherapists and staff focus on returning you to full function and mobility through hands on therapy and rehabilitation exercise. There are some key areas we focus on to ensure that you receive the very best rehabilitation and physiotherapy service available.

Mobile Phones
Out of respect for others, please turn off your mobile phone.

Healing
Remember that healing and recovery takes time and not everyone heals at the same rate. If, at any time during your care, you do not feel that you are responding as well as expected we would ask that you discuss this with your physiotherapist. We want you to get the most from your care at Mandurah Physiotherapy.

Excellence In Physiotherapy
In order to continue to provide the best, most up to date physiotherapy care available we travel periodically to conferences and seminars. To keep your progress on schedule we will attempt to give you appointments around those times.

Financial Arrangements
Fees for private patients are due at the time of service. HICAPS and EFTPOS facilities are available at the front desk for automatic claiming through your private health fund. Workers Compensation, Motor Vehicle 3rd Party and Veteran Affair patient accounts will be sent directly to the appropriate insurance body.  Medicare (EPC) clients are required to pay their bill and Medicare will reimburse through efpos.

Referrals
The referral of your family and friends is much appreciated as it assists in their own wellbeing and plays a vital role in the success of our business. We appreciate your feedback and your referrals.

Toilet Facilities
Are located at both the front and back of the clinic. Shower facilities are available.

Appointment Scheduling/ Missed Appointments
Your physio has decided on the best plan for your injury. To receive the most out of your care and to save time we ask that you schedule your appointments in advance. Missed appointments will set you back in your recovery, so we ask that you keep all your appointments.  Each consultation time slot that we book is dedicated to one client only. If an appointment must be changed, 24 hours notice is required.  This allows other clients in pain the opportunity to take the cancelled appointment. A non-attendance fee will be charged if an appointment or exercise session is changed or cancelled within eight hours, or if the appointment is not attended. People who repeatedly miss or reschedule appointments will regretfully be discharged from care as we realize you will not reach your health goals and we do not wish to waste your time.    We thank you for valuing our time.

Parking
We have car parking for your convenience at both the front and the rear of the building.

Products
We stock an extensive supply of health products in the clinic.  We can also order in specialised items on request.  Please speak to your physiotherapist regarding your needs.

Hydrotherapy/ Gym/ Pilates
We run regular hydrotherapy, gym and pilates sessions through this clinic.  Our gym and pool is also available for independent use.  Please ask your physiotherapist for further details.

The staff at Mandurah Physiotherapy look forward to working with you in getting your health back on track.

Careers

Mandurah Physiotherapy , along with our partner clinic Grange Physiotherapy in Rockingham place high value on quality service to our clients, and commitment, excellence and belief in our team. We provide leadership, mentoring and clinical advancement to all our team members. If you enjoy an innovative, cooperative team environment, and have a passion for high quality physiotherapy and service, then our career paths may be ideal for you.

Our Clinics are structured on our Vision: “To be the foremost health provider for lifelong physiotherapy, musculoskeletal and rehabilitation Services.”

Our Mission Statement is: “To continually exceed our client’s expectations by providing top quality holistic physiotherapy treatment and exercise rehabilitation to meet the needs of our community.”

Our Core Values include: “ Compassion and caring, Integrity and honesty, Excellence and Professionalism”

Our clinics are busy vibrant practices in stages of strong business growth. They offer opportunities for new graduates and middle management positions, with the potential for future partnership. We offer mentoring by experienced practitioners in specialised areas including sports and musculoskeletal.

Successful applicants will have good work-life balance, extensive PD opportunities, excellent remuneration-with holiday/sick leave, and the potential to be groomed for future management positions within the practices. Whether you are just starting your career or are an experienced practitioner, you want diversity and support in your working environment.

We are able to offer a variety of treatment conditions including musculoskeletal, post-operative Management, Women’s Health, Orthopaedics, Sports Injury Management, Workplace Injury Management, bio-mechanics analysis, and a range of treatments including manipulation, acupuncture, Clinical Pilates, and exercise prescription.

Mandurah Physiotherapy offers a range of opportunities for employment. We have an extensive New Graduate Physiotherapy training program.

Currently we have positions for:

Physiotherapist
Exercise Physiologist
Dietitian

If you feel you may be suitable for role in our company, please contact us for further details and application.

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